mission

Service

Kerakoll has always been a service leader

The Kerakoll technical service is by your side 24/7 to help solve any problem you may encounter onsite. Keeping customers happy by finding a quick, effective solution to technical and application-specific problems, and meeting customer needs by providing technical support and sending Kerakoll personnel onsite are the pillars of our technical support service.

Kerakoll trains technical personnel working with our products in partnership with GreenBuilding Points so that we can assure our customers qualified people able to find a solution to their technical problems as fast and as inexpensively as possible.

Our technical support service guarantees:

  • an extensive network of GreenBuilding consultants in your area, and at your service, for exclusive on-site consulting on how to use Kerakoll products properly and about their benefits;
  • an exclusive Onsite Assistance service whereby a Kerakoll consultant will be onsite with you within 24 hours of a call out;
  • a fast, professional phone service provided by Kerakoll Global Service;
  • a practical demonstration service on the correct use of products and the latest technical tips at Kerakoll Info Days organised at GreenBuilding Points;
  • customized design consultancy advising on the latest trends in building healthier homes in order turn them into better places for living in.
 
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